Refund Policy
Last Updated: January 2026
01General Policy
As a SaaS product with a free tier or trial often available, we generally do not offer refunds once a subscription period has begun. Fees are billed in advance and are non-refundable.
02Cancellations
You can cancel your subscription at any time. Cancellation will stop future billing, but you will retain access until the end of the current billing cycle.
03Exceptions
Refunds may be granted on a case-by-case basis in events of technical failure that prevent Service use, as determined by our support team, or as required by local consumer laws.
04Contact Support
For refund requests, please contact support@insloom.com.