Refund Policy

Last Updated: January 2026

01General Policy

As a SaaS product with a free tier or trial often available, we generally do not offer refunds once a subscription period has begun. Fees are billed in advance and are non-refundable.

02Cancellations

You can cancel your subscription at any time. Cancellation will stop future billing, but you will retain access until the end of the current billing cycle.

03Exceptions

Refunds may be granted on a case-by-case basis in events of technical failure that prevent Service use, as determined by our support team, or as required by local consumer laws.

04Contact Support

For refund requests, please contact support@insloom.com.